Tag: user satisfaction
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CSA: How Does AI Improve Digital Experience Monitoring?
Source URL: https://www.zscaler.com/cxorevolutionaries/insights/how-ai-changes-end-user-experience-optimization-and-can-reinvent-it Source: CSA Title: How Does AI Improve Digital Experience Monitoring? Feedly Summary: AI Summary and Description: Yes Summary: The text discusses the importance of improving user experience in the context of hybrid work environments and the challenges faced by IT teams in managing applications, devices, and networks. It highlights the emergence of…
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Scott Logic: Testing GenerativeAI Chatbot Models
Source URL: https://blog.scottlogic.com/2024/11/01/Testing-GenerativeAI-Chatbots.html Source: Scott Logic Title: Testing GenerativeAI Chatbot Models Feedly Summary: In the fast-changing world of digital technology, GenAI systems have emerged as revolutionary tools for businesses and individuals. As these intelligent systems become a bigger part of our lives, it is important to understand their functionality and to ensure their effectiveness. In…
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OpenAI : Delivering high-performance customer support
Source URL: https://openai.com/index/decagon Source: OpenAI Title: Delivering high-performance customer support Feedly Summary: Decagon and OpenAI deliver high-performance, fully automated customer support at scale AI Summary and Description: Yes Summary: The text discusses a partnership between Decagon and OpenAI to provide high-performance, fully automated customer support. This collaboration highlights advancements in AI technology and its application…
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Slashdot: Tim Cook Knows Apple Isn’t First in AI but Says ‘It’s About Being the Best’
Source URL: https://apple.slashdot.org/story/24/10/21/1750249/tim-cook-knows-apple-isnt-first-in-ai-but-says-its-about-being-the-best?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Tim Cook Knows Apple Isn’t First in AI but Says ‘It’s About Being the Best’ Feedly Summary: AI Summary and Description: Yes Summary: Apple’s entry into the AI sector may be late compared to competitors, but CEO Tim Cook emphasizes that the company’s approach will prioritize customer experience. The…
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Cloud Blog: How to benchmark application performance from the user’s perspective
Source URL: https://cloud.google.com/blog/products/containers-kubernetes/benchmarking-how-end-users-perceive-an-applications-performance/ Source: Cloud Blog Title: How to benchmark application performance from the user’s perspective Feedly Summary: What kind of performance does your application have, and how do you know? More to the point, what kind of performance do your end users think your application has? In this era of rapid growth and unpredictable…
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CSA: AI and ML for Implementing Zero Trust Network Access
Source URL: https://www.zscaler.com/cxorevolutionaries/insights/ai-and-ml-adopting-implementing-and-maturing-zero-trust-network-access Source: CSA Title: AI and ML for Implementing Zero Trust Network Access Feedly Summary: AI Summary and Description: Yes **Summary:** The text discusses the evolving cyber threat landscape and argues for the adoption of Zero Trust Network Access (ZTNA) enhanced by AI and Machine Learning (ML). It emphasizes the importance of continuous…