Tag: technology implementation
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The Register: IBM: Insurance industry bosses keen on AI. Customers, not so much
Source URL: https://www.theregister.com/2024/10/16/ibm_insurance_industry_bosses_keen/ Source: The Register Title: IBM: Insurance industry bosses keen on AI. Customers, not so much Feedly Summary: Fewer than 30% of clients happy dealing with a generative AI virtual agent An IBM study has found most insurance industry leaders believe generative AI is essential to keep pace with competitors. However, only a…