Tag: customer service
-
Hacker News: Bug, $50K+ in bounties: how Zendesk left a backdoor in companies
Source URL: https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52 Source: Hacker News Title: Bug, $50K+ in bounties: how Zendesk left a backdoor in companies Feedly Summary: Comments AI Summary and Description: Yes Summary: The text narrates the journey of a young programmer discovering a significant security vulnerability in Zendesk, which could potentially expose sensitive customer support tickets for multiple Fortune 500…
-
Hacker News: LLM attacks take just 42 seconds on average, 20% of jailbreaks succeed
Source URL: https://www.scworld.com/news/llm-attacks-take-just-42-seconds-on-average-20-of-jailbreaks-succeed Source: Hacker News Title: LLM attacks take just 42 seconds on average, 20% of jailbreaks succeed Feedly Summary: Comments AI Summary and Description: Yes Summary: The report from Pillar Security reveals critical vulnerabilities in large language models (LLMs), emphasizing a significant threat landscape characterized by fast and successful attacks. The study showcases…
-
The Register: ServiceNow root certificate blunder leaves users high and dry
Source URL: https://www.theregister.com/2024/09/23/servicenow_root_certificate_outage/ Source: The Register Title: ServiceNow root certificate blunder leaves users high and dry Feedly Summary: More like ServiceNo, or maybe ServiceNotforawhile Some customers of enterprise cloud vendor ServiceNow have been up in arms after a mistake with root certification left many stymied on a Monday morning.… AI Summary and Description: Yes Summary:…