Tag: customer service
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OpenAI : Delivering high-performance customer support
Source URL: https://openai.com/index/decagon Source: OpenAI Title: Delivering high-performance customer support Feedly Summary: Decagon and OpenAI deliver high-performance, fully automated customer support at scale AI Summary and Description: Yes Summary: The text discusses a partnership between Decagon and OpenAI to provide high-performance, fully automated customer support. This collaboration highlights advancements in AI technology and its application…
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AWS News Blog: Upgraded Claude 3.5 Sonnet from Anthropic (available now), computer use (public beta), and Claude 3.5 Haiku (coming soon) in Amazon Bedrock
Source URL: https://aws.amazon.com/blogs/aws/upgraded-claude-3-5-sonnet-from-anthropic-available-now-computer-use-public-beta-and-claude-3-5-haiku-coming-soon-in-amazon-bedrock/ Source: AWS News Blog Title: Upgraded Claude 3.5 Sonnet from Anthropic (available now), computer use (public beta), and Claude 3.5 Haiku (coming soon) in Amazon Bedrock Feedly Summary: Four months ago, we introduced Anthropic’s Claude 3.5 in Amazon Bedrock, raising the industry bar for AI model intelligence while maintaining the speed and…
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The Register: Microsoft says its Copilot AI agents set to tackle employee tasks in November
Source URL: https://www.theregister.com/2024/10/21/microsoft_copilot_agents/ Source: The Register Title: Microsoft says its Copilot AI agents set to tackle employee tasks in November Feedly Summary: Let bots manage your supply chain? What could possibly go wrong? Since announcing Copilot Studio last year, Microsoft claims it has achieved significant efficiency gains across multiple business units using its tools. Starting…
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AWS News Blog: AWS Weekly Roundup: Agentic workflows, Amazon Transcribe, AWS Lambda insights, and more (October 21, 2024)
Source URL: https://aws.amazon.com/blogs/aws/aws-weekly-roundup-agentic-workflows-amazon-transcribe-aws-lambda-insights-and-more-october-21-2024/ Source: AWS News Blog Title: AWS Weekly Roundup: Agentic workflows, Amazon Transcribe, AWS Lambda insights, and more (October 21, 2024) Feedly Summary: Agentic workflows are quickly becoming a cornerstone of AI innovation, enabling intelligent systems to autonomously handle and refine complex tasks in a way that mirrors human problem-solving. Last week, we…
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The Register: Internet Archive exposed again – this time through Zendesk
Source URL: https://www.theregister.com/2024/10/21/internet_archive_zendesk_access_attack/ Source: The Register Title: Internet Archive exposed again – this time through Zendesk Feedly Summary: Org turns its woes into a fundraising opportunity Despite the Internet Archive’s assurances it’s back on its feet after a recent infosec incident, the org still appears to be in trouble after parties unknown claimed to hold…
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Hacker News: Play 3.0 mini – A lightweight, reliable, cost-efficient Multilingual TTS model
Source URL: https://play.ht/news/introducing-play-3-0-mini/ Source: Hacker News Title: Play 3.0 mini – A lightweight, reliable, cost-efficient Multilingual TTS model Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the launch of a new advanced voice AI model (Play 3.0 mini) capable of natural, multilingual conversations, improving upon previous models in speed, reliability, and…
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New York Times – Artificial Intelligence : OpenAI Could Be a Force for Good if It Can Answer These Questions First
Source URL: https://www.nytimes.com/2024/10/14/opinion/open-ai-chatgpt-investors.html Source: New York Times – Artificial Intelligence Title: OpenAI Could Be a Force for Good if It Can Answer These Questions First Feedly Summary: The artificial intelligence start-up behind ChatGPT needs a legal structure that ensures its commitments can be enforced. AI Summary and Description: Yes Summary: The text discusses OpenAI’s transition…