Tag: Conversational Agents

Source URL: https://cloud.google.com/blog/topics/developers-practitioners/create-a-self-escalating-chatbot-in-conversational-agents/ Source: Cloud Blog Title: Create a self-escalating chatbot in Conversational Agents using Webhook and Generators Feedly Summary: As conversational AI becomes a core part of the user experience, it’s crucial for application developers to build chatbots that not only provide accurate information, but also know the right time to escalate to a…