Hacker News: Two kinds of LLM responses: Informational vs. Instructional

Source URL: https://shabie.github.io/2024/09/23/two-kinds-llm-responses.html
Source: Hacker News
Title: Two kinds of LLM responses: Informational vs. Instructional

Feedly Summary: Comments

AI Summary and Description: Yes

**Summary:** The text discusses distinct response types from Large Language Models (LLMs) in the context of Retrieval-Augmented Generation (RAG), highlighting the implications for evaluation metrics. It emphasizes the importance of recognizing informational versus instructional responses and the challenges posed by current evaluation datasets that fail to accommodate the instructional nuances of LLM outputs.

**Detailed Description:** The analysis of LLM evaluations reveals critical insights into how different types of user queries can shape the assessment and development of AI models, particularly in RAG-like systems. Key points include:

– **Types of Responses:**
– **Informational Responses:** Focused on providing conceptual understanding, these responses are generally shorter and may derive from datasets like MMLU and GSM8k, which typically present one clear answer.
– **Instructional Responses:** These involve delivering detailed, step-by-step guides for tasks (e.g., cooking, data backup) requiring longer and structured responses where order significantly impacts the correctness of the outcomes.

– **Evaluation Challenges:**
– Current datasets underrepresent the instructional aspect, which could skew evaluations and lead to inadequate performance assessments of LLMs in practical usage scenarios.
– There’s a lack of dedicated metrics for measuring the quality or effectiveness of instructional responses, highlighting a gap in understanding how users interact with LLMs for procedural tasks.

– **Enterprise Context:**
– The application of LLMs in enterprise settings, particularly for domain-specific tasks, underscores the need for tailored evaluations. Users often rely on LLMs to retrieve information about standard operating procedures (SOPs), HR policies, and other task-specific queries where detailed instructions are critical.
– In this scenario, the role of RAG is to streamline information retrieval, yet it may overlook essential context that informs the user about where to find information.

– **Implications for Future Evaluations:**
– The need to develop new evaluation frameworks that account for the instructional format of responses, ensuring long-term usability and reliability of LLM outputs in real-world applications.
– By distinguishing between types of queries, future research and evaluation metrics can better cater to the nuanced needs of end-users, recognizing the significance of comprehensive instructional content.

Overall, this insight is particularly relevant for security and compliance professionals managing AI interactions within enterprises, as it can impact user training, policy adherence, and operational efficiencies. Understanding how users leverage LLMs for specific informational and instructional tasks can help organizations enhance their AI governance frameworks and improve response accuracy in critical areas.