Source URL: https://www.theregister.com/2024/09/10/servicenow_xanadu_postgres_raptordb/
Source: The Register
Title: ServiceNow moves its backend off MariaDB to homebrew Postgres
Feedly Summary: Xanadu release also adds a Pro tier, along with lots more AI
SaaSy workflow vendor ServiceNow has opted for a different database to back its applications, and will introduce it this week along with the new “Xanadu" release.…
AI Summary and Description: Yes
Summary: The text discusses ServiceNow’s introduction of a new database called RaptorDB in its upcoming Xanadu release, citing significant performance improvements and the integration of generative AI features. This shift is relevant to cloud computing and software security professionals, as it underlines advancements in SaaS performance, data management, and customized application development.
Detailed Description:
* ServiceNow has transitioned from MariaDB to a new open-source-based database called RaptorDB.
* The new database is introduced with the xanadu release, which aims to improve overall application performance due to an increase in customer data generation.
* Key improvements attributed to RaptorDB include:
– 53% gain in overall transaction times.
– 27 times faster report generation and analytics access.
– 3 times greater transactional throughput across workflows.
* ServiceNow is implementing performance tiers for its SaaS offerings for the first time, which will affect pricing, with a “Pro” version available for an additional fee.
* The Xanadu release also introduces a revamped integrated development environment (IDE) using Visual Studio Code, increasing customization capabilities for developers.
* It features an AI coding assistant and enhancements to the Now Assist chatbot tailored for specific industries, including Telecom, Media, Technology, and the Public Sector.
* The forthcoming Knowledge Graph will provide real-time personalizations and consolidate data management, further reducing complexities in integration.
* It is scheduled for release in March 2025, alongside ServiceNow’s subsequent version — Yokohama.
The launch of RaptorDB and enhancements like the integrated development environment and AI capabilities signal a noteworthy evolution for ServiceNow, reflecting industry trends towards optimizing cloud applications and incorporating AI-driven solutions. These developments underscore the importance for security and compliance professionals to understand the ramifications of adopting new technologies and managing data privacy effectively in cloud-based platforms.