Source URL: https://yro.slashdot.org/story/24/09/08/0038246/ftc-urged-to-stop-tech-makers-downgrading-devices-after-youve-bought-them?utm_source=rss1.0mainlinkanon&utm_medium=feed
Source: Slashdot
Title: FTC Urged To Stop Tech Makers Downgrading Devices After You’ve Bought Them
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Summary: The text discusses a letter from digital rights activists to the U.S. Federal Trade Commission (FTC) advocating for regulations that ensure device manufacturers disclose minimum support durations for their products. This is particularly relevant in the context of IoT and consumer electronics, where lack of support can lead to product ‘bricking’ and loss of functionality. The request aims to provide consumers with clear expectations and protect their rights regarding ownership and usability of connected devices.
Detailed Description:
The letter addressed to the FTC reflects a growing concern among consumer advocates regarding the sustainability and functionality of connected devices. This issue is especially pertinent in the context of increasing reliance on Internet of Things (IoT) products, which often require ongoing software support to maintain functionality. Significant points from the letter include:
– **Consumer Rights**: Activists argue that current practices, such as “bricking” devices and transitioning features to subscription models, can be classified as unfair or deceptive practices that infringe upon consumer ownership rights.
– **Highlighting Specific Cases**:
– *Google/Levis Denim Jacket*: This product lost functionality when its associated app was discontinued, exemplifying how products can become obsolete due to lack of support.
– *Spotify’s Car Thing*: Notably bricked shortly after launch, reinforcing the concern regarding product longevity and manufacturer accountability.
– **Call for FTC Action**: The groups urging the FTC to establish norms and standards are seeking:
– A guaranteed minimum support time for devices to clarify consumer expectations upon purchase.
– Guidelines encouraging manufacturers to create products with longevity in mind and provide educational programs on maintaining support.
– Protection for “adversarial interoperability,” which allows third parties to create tools that extend or enhance device functionality.
– **Regulatory Framework**: There are suggestions for both formal rulemaking and informal guidance that could facilitate better standards for IoT device support. This includes existing tools that the FTC has at its disposal, which could play a crucial role in shaping industry practices.
This initiative could have substantial implications for consumers, manufacturers, and the entire ecosystem surrounding connected devices. By promoting clearer standards and accountability, the FTC’s potential engagement could drive improvements in product design and consumer protection regulations, enhancing security and privacy for users of emerging technologies.